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F.A.Q.

Are your staff qualified?
Our teachers have their Early Childhood Education Diploma with the exception of a few teachers called Para Professionals due to working in our centre's for many years.  All our qualified teachers are also registed with the College Of  Early Childhood Educators.  A large majority of our teachers have been with ABC Day Nursery Of Windsor for more than 10 years.
Are your staff trained in First Aid?
Our staff are all trained in C.P.R. and First Aid.
Do your staff have police clearences?
Yes, our staff have all passed a criminal reference check.
What is your policy on sick days and holidays?
Our policy states that they are no refunds for sick days or holidays.  However if your child is in the hospital for any reason, there is no charge.
Can someone pick up my child without my consent?
No child will be released to a person unless authorized by the parent.  We must have written or verbal authorization for any changes in this respect.  Whenever a designate of the parents choice will be picking up a child we will require them to show us Photo Identification.