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Information and Policies




 Building for your Child’s future-today!





   2275 Speakman Drive

   Mississauga ON, L5K 1B1

Phone: 905-403-9351

     Fax: 905-403-9355



Caring for children 3 months -6 years




                                 Todd Taus, CA, CIA



Amy Taus, RN, MN





Checklists for all Ages


JK/SK or Preschool [Label everything with first name and last initial please]

  • A pair of indoor running shoes that can be kept at Kids Zone (No crocs or slippers).
  • 1-2 complete change of clothes (extra if potty training)
  • A blanket for sleep time
  • Water bottle labelled with child’s name
  • Diapers/pull-ups and wipes as required



Toddlers [Label everything with first name and last initial please]

  • A pair of indoor running shoes that can be kept at Kids Zone (No crocs or slippers).
  • 1-2 complete change of clothes
  • A blanket for sleep time
  • Water bottle labelled with child’s name


  • Diapers and wipes and diaper cream if needed
  • All appropriate outdoor clothing labelled


Infants [Label everything with first name and last initial


    • Provide 2 bottles or 2 sippy cups, one for milk, one for water
    • Several pieces of extra clothes
  • Diapers, wipes and rash cream if needed
  • Daily supply of formula if the child is not drinking cow’s milk
  • Clothing for outdoors appropriate for the weather






















Tuition Fee as of January 1, 2018


Infant Program             1 month-18 months      $1470.00 monthly*


Toddler Program               1½ yrs- 2½yrs                 $1220.00 monthly*


Preschool Program            2½ yrs- 4 yrs.                   $1130.00 monthly*


Kindergarten Program       4-5 yrs                             $1130.00 monthly*

                                              (*These are approx. ages)


(Please note* billing is done monthly and fees are due the 1st of each month by pre-authorized payment from a bank account, all fees are based not specifically on age but on availability of an age group and a fee will be based on the group the child is in)


                                              Part-Time Fees

                             Toddlers /Preschoolers         $60.00/day


                                             Registration Fees


A non-refundable registration fee is $75.00 per child due with application, as well as a deposit of $500.00 for full time ($250-part-time), which is applied to your start month. There is a 10% discount on the lower fee of two children from the same family both registered for full-time care and only on a full month of care.


We reserve the right to make changes to fees at any time.












  1. Fees are paid by pre authorized payment only. If fees are not paid within 5 days from the first of the month or have gone NSF, there is a $25.00 fee and if not paid by the end of the second week your child can be removed from the center due to arrears in payment and his/her vacancy will be given to the next child on the waiting list.


  1. Fees are paid in advance of childcare services. The fees are taken out the first of the month. If the first falls on a weekend or holiday the fees will be withdrawn the first Monday of the month.


  1. The Non-refundable registration fee of $75.00 per child must be paid at the time of registration along with a $500.00 deposit which is applied to your starting month. The balance will be due upon child starting. If you have given a deposit to hold a spot for your child, written notice must be given four weeks in advance of start date should you choose not to take the spot. If notice of four weeks or more is given $250 will be refunded from the deposit. If notice of four weeks is not given then the client is responsible for the remaining fees for the first month of start that had been confirmed for that family. . For any reason whatsoever, if notice is not given 4 weeks in advance, you are responsible to pay the balance of your fees for the first month your child was supposed to start, whether or not they start.


  1. Written notice of withdrawal to the office administration ONLY (not the teachers in the class) must be given four weeks in advance of the withdrawal date for children who are already attending the centre or have a confirmed start date. As well, written notice must be given four weeks in advance when changing from full time to part time. If four weeks notice is not received, your next fees will be withdrawn and no monies will be refunded. The purpose of the four-week notice is to allow the centre to replace your spot and thereby meet its financial obligations. The curriculum & J.K. S.K. deposit fee is non-refundable.


  1. If an infant is requesting to leave the infant program at Kids Zone Childcare Centre, a four week notice and a date at the end of a month must be given, and the start dates will only be at the beginning of a month. For example, if a family is choosing to leave the program in November and you have decided this in Mid-October, the next date to leave would be November 30th noting that the notice must be at least 4 weeks and be at the end of a month.


  1. Please note that if there is any holidays/vacation time taken by a child from the centre, the full/regular fees are due the first of each month as normally required in order to maintain the spot in the centre or please see the withdraw policy above.


  1. LATE FEES: if a child has not left the centre by 6pm, that family is considered late and will be responsible for a charge of $2 per minute per family and the parents will be responsible for paying in cash at the time or the next day. The pick up at that time will be in the office area.


  1. Key Fob entry: Your child’s safety is our first concern. Key Fobs are $20.00 each and are added to your first month fees. This is a non-refundable fee. Lost or any other additional Fobs are $20.00 each.


  1. Receipts will be issued annually by the end of February for the previous year.


  1. For part-time students fees are owing on any day that is designated for the child (including STAT holidays or sick days) and cannot be traded for another day.





It is the policy of Kids Zone Childcare Centre, as directed in the CCEYA, that all staff, parents, volunteers, and students are made aware of the confidential nature of information concerning children and their families.


The confidential nature of such information will be respected.


All reasonable care and caution in protecting printed or written confidential information from casual observations, unauthorized perusal, or other abuse will be exercised. Children’s files will only be made accessible to the Kids Zone Childcare Centre educators, Supervisor and Director as well as authorized agents from the Ministry of Education and Public Health. Information will NOT be released to any other organization, agency or third party without the signed authorization of the parent[s] or guardian.


All clients’ information which comes to our knowledge will be considered confidential and will be respected.


Admission and Discharge Policy


In addition to the fee payment policy (see registration form) parents must provide a non-refundable registration fee of $75 to register your child. As well, a $500 deposit is required which will be applied the first month of care. Please complete the registration package and return it to the centre before your child’s first day to meet Ministry regulations. Your child may wish to visit the centre with you before the start date. Your visits may be 1 to 3 days (depending on the child’s age and time available), for one to two hours, and a parent or guardian may accompany the child for the duration of the visit. This visit must be pre-booked with the office.


Written notice of withdrawal must be given at least four weeks (infant policy varies, per below) in advance of the withdrawal date for children who are already attending the centre. If notice is not received, your next fee payment will be due for the first of the month and will not be refunded. The purpose of the four-week notice is to allow the centre to replace your spot and thereby meet its financial obligations. If you have given a deposit to hold a new spot for your child, written notice must be given four weeks in advance of start date. If notice of four weeks or more is given, $250 (for full time students) will be refunded. If less than four weeks is given there will be no refundable monies. The registration fee is non-refundable in either situation.





Refunds will not be issued for reasons of illness. For infant care withdraw notice, an end of care date must be then end of a month.


AND at least 4 weeks from notice. As our infants only begin at the start of a month, the notice must be a minimum of 4 wks but may be 6 wks if notice is given half way through a month. Therefore fees, for the entire next month would be owing.


A child may be discharged from the centre at the discretion of the administrator for the following reasons; but not limited to;


  • Fee payments in arrears according to the fee payment schedule.
  • A child’s behaviour becomes extremely unmanageable and strategies for handling inappropriate behaviour have been unsuccessful
  • In the supervisor or director’s opinion, the child/or parents are not suited to group care.
  • A child’s immunization is not kept up to date and there is no written objection to the immunization by either the parents or a medical practitioner in the child’s file.

The child is enrolled on a part-time basis and the parents do not wish to increase the enrollment to full-time, and a waiting list exists for full-time.




                                                Waitlist Policy



Kids Zone Childcare does not require any waitlist fee to be paid at any time. If we do hold a waitlist it will only be for the infant age group. The waitlist for this age group will be held for each individual month and will be based on date of request and will be numbered with the first to ask and so on. As soon as a spot is available that parent will be contacted by email or phone and offered the spot. As soon as the spot is offered the $500 deposit and $75 registration fee is required to be paid by either cash or cheque in order to hold the spot and must be paid within 24hrs. If the decision is not received or fees are not paid to hold the spot the centre will move on to the next child on the waitlist.



Vacation Policy


If a family chooses to take vacation time out of the centre, fees are applicable as usual during that time, including all summer months (the full month must be paid), otherwise please refer to the withdraw policy.







Hours of Operation


Kids Zone Childcare Centre is open from 7:00am-6:00pm from Monday to Friday. The center is closed on statutory holidays,[New Years Day, Family Day, Good Friday,

Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day and Boxing Day]. Also, the center may close during winter storm days when necessary this will be noted on the website as a banner and on the phone message. Fees will not be interrupted during these times.

Please note that this includes any child who has a part-time schedule if the child’s scheduled day falls on a day the centre is closed that day will still be billed as usual.


Arrival and Departure Policy



Kid’s Zone is committed to the safety of each child in the transition of the child’s arrival and departure at the centre.


The following procedures are in place to ensure this policy:


  1. Upon arrival, parents must make sure that a staff member is aware of a child’s arrival. Parents are responsible for removing their child’s outer clothing and placing the indoor shoes on before entering class. Parents are responsible to tell the teacher any relevant information such as illness or injury from home.


  1. Upon departure, parents are responsible for ensuring that a staff member is aware of the child’s departure. Parents are responsible for dressing their child in their outer clothing and the child’s behavior out of the class.


  1. The child will not be released to anyone that the parent has not authorized for pick-up in the registration package. Persons not indicated on the list must have written permission from the parent before the child is released to them. Children will not be released to anyone under the age of 16 years.       The pick-up person will be asked for identification before the child is released to them.


  1. Late Fee: Parents who pick their children up after the centre is closed at 6:00pm are required to pay a late fee. Our late fee policy which is also in the registration package is $2.00 per minute after 6:00pm, per child.


  1. Parents are encouraged to establish a consistent drop-off and arrival time to help set a regular routine for the child. If the arrival time becomes inconsistent, parents and staff will discuss a schedule that will benefit both the child and the class programming.







  1. Children who will be absent or arriving later than the usual time should notify the office by telephone or email,





Title: Supervision of Volunteers and Students

Last Updated: Nov 2016

Section: 1.0 General Employment

Policy Number: 1.9

Revision Number: 2

Approved by: Amy Taus RN, MN Director/Owner




Kids Zone is committed to providing a safe environment for children and staff. Kids Zone has a responsibility to ensure that every child is supervised by an adult at all times.



Our Policy


Kids Zone will ensure that every child who is in attendance is supervised by an authorized educator at all times. Our policy includes the following provisions:


  • No child is supervised by a person under 18 years of age.
  • Volunteers and students may not be counted in the staffing ratios at Kids Zone.
  • All students and volunteers must be supervised by designated Kids Zone staff at all times with children and shall never be left alone to supervise any child/ren. Only Kids Zone employees will have direct unsupervised access to children.
  • All students and volunteers will provide their original copy of a Criminal Reference Check (VSC-for the vulnerable sector) and allow the management to produce a true copy for our files, and every year after that they are present in the centre they will be required to sign an offence Declaration.
  • All students and volunteers will provide the office with a copy of their current immunization record that is up to date before starting in the centre, including a negative TB test that is within 6months of starting at the Centre.



Roles and Responsibilities of Students and Volunteers


  • Students should follow their learning plan that is set out and agreed to with their mentor in the class. Students are in placement to observe and participate in a learning capacity. The student has no direct responsibility in the welfare of the children and if has any concerns should speak director to their mentor














  • Volunteers are placed to spend time observing and learning proper interactions with children. They may participate in activities with the designated educator in the class when approved. They have no responsibility in the welfare of the children but should report any concerns to their designated staff.






This policy will be reviewed with employees, before they begin their employment and with volunteers and students before they begin their placements with Kids Zone. The policy will be reviewed annually with all employees, volunteers and students.



Behaviour Management Policy and Procedure


Our goal is to support children in their learning about the importance of rules, limits, expectations and consequences, while maintaining their personal dignity and integrity. We work to enhance a child’s self-esteem by helping them to understand that they are responsible for their own life experiences and their self, regulation. The process involves helping children become aware of feelings they may have for themselves and for other people. Adults modeling appropriate behaviour strategies with consistency contribute to the child’s success.


Policy Awareness and Review


Behaviour management policy and procedures will be reviewed with staff, volunteers, and students upon hiring and then reviewed annually at performance evaluation or when revisions are made.


Appropriate Behaviour Management Techniques:


    • State Clear Expectations: The child needs to know exactly what is expected of him/her.
    • Recognize Positive Behaviour: When a child is engaged in a positive activity, reinforce the behaviour with approval and appreciation of the child’s effort.
  • Offer Choices: Choices must be appropriate and clearly understood by the child and carried out by the adult.


  • Substitute Inappropriate Behaviour: Provide appropriate behavioural alternatives to the situation. When a child is told what he/she cannot do, they must be offered choices that are acceptable.
  • Provide Time to think: Allow a child the time to think at a redirected activity. Renewal time is not a punishment or time out, but rather it is time to become aware of emotions and how to problem-solve situations.
  • Provide Discussion: Let the child own the problem, encourage talking and listening to each other.
  • Encourage Children: Encouragement indicates that we appreciate the child’s effort.


Show Care: A hug and a smile are important to each child especially in a challenging situation.


Prohibited Behaviour and Management Techniques:


  • Deliberate, harsh or degrading measures that humiliate, demean, or belittle a child are not allowed.
  • No use of physical restraints of the child shall be used for the purposes of discipline or in lieu of supervision unless the physical restraint is for the purpose of prevention a child from hurting him/her self or someone else and used as a last resort only until the threat of injury is no longer imminent.
  • Children of an older age group are never disciplined by placement in a younger age group as this implies that the younger children are inferior or incapable of behaving well.


  • Staff, volunteers, and student members are instructed to send clear messages to the children using an appropriate and non-threatening voice, facial and body language. Loud, raised or angry voices used when communicating with children are unacceptable.
  • Any form of physical/corporal punishment including making children eat or drink against their will is not permitted by staff or another child or group of children.
  • Parents and visitors are not permitted to use physical punishment, threaten, belittle, or abandon a child in the centre.
  • Deprivation of a child’s basic needs – including food, bedding, shelter, or clothing – is not permitted.
  • No one shall lock, for the purposes of confining a child, the exits of the centre or use a locked room or structure to confine a child who has been withdrawn from other children, unless this is in the case of an emergency.
  • A misbehaving child should not be sent to the supervisor or director, or threatened with such, for discipline as this implies that the caregiver is unable to handle the situation.
  • If any of the prohibited behaviours are suspected from home (a parent or guardian) or seen at the centre, it is the employee’s duty to report this to management and subsequently to Children’s Aide Society.
  • If a child has had challenges listening in class, the teacher will document and communicate to the parent. If this escalates or continues regularly or management needs to intervene due to safety concerns discussions with the parent will ensue at the office and will be warned of possible removal from the centre. If this safety issue or behaviour continues that does not improve with strategies put in place the centre has the right to remove the child from the centre at any time.
  • Any parent or guardian must conduct themselves appropriately in the centre, treating teachers with respect at all times and using appropriate language verbal and non-verbal. If any of the above are seen at any given time the centre reserves the right to remove that family from the centre immediately.









                                                         Inclusion Policy


At Kids Zone we actively promote inclusive practice in order to best meet the needs of the children, families and staff of our Centre. All children are welcome to attend Kids Zone regardless of ability, need, background, culture, religion, gender or economic circumstances. Our Centre abides by The Canadian Human Rights Act, 1977. Through inclusive practice, we aim to reflect our wider community and promote positive attitudes to both the similarities and differences in each other. In order to achieve this, we actively engage with children, parents and other organizations as appropriate.





  • In order to provide an open and accessible service for all children and families, admissions are accepted on a first come first served basis where possible.

Valuing Diversity in Families:


  • Parents and children are encouraged to contribute to various aspects of our service for example providing information or resources illustrating aspects of their lives, culture or community.
  • Staff, children and parents work together to ensure that food served in our service meets the medical, culture and dietary needs of each child.
  • Confidential information sharing between staff, parents and community partners ensures a partnership approach which happens in the form of daily communications as well as scheduled meetings as required.
  • The staff and community workers (i.e. PIRS) are regularly engage with parents to facilitate sharing and to ensure parents are involved in planning for their child’s learning and development.


Accessibility and Flexibility:

  • An orientation process is carried out for all families and children starting. This involves registration, information sharing about both the child, the services and the exploration of policies and procedures of the service. We take into consideration the need of each family and child because it can vary. Our service will respond to individual needs where possible.
  • If after every effort, action and resource has been exhausted and we are not able to meet a child’s needs, the withdrawal policy may come into effect. We will ensure that all families asked to withdraw are dealt with in a fair and equitable manner..

Representation and Participation:

  • The curriculum, activities, books, materials and environment are used to reflect the diversity of all children, families and the wider community. Where possible, these will be adapted as necessary to facilitate the inclusion of all children within the daily routine and activities of the service.
  • Kids Zone strives to provide learning experiences that are meaningful to each individual child and recognize varying learning styles and abilities.


  • The inclusion policy forms an important aspect of the recruitment of staff within the service. Applicants will not be excluded from being considered for a position based specifically on their need, background, culture, religion, gender or economic circumstances. Positions will be offered based on competency, qualification and enthusiasm for the position.
  • When possible, staff will attend training pertaining to inclusion, for example behaviour guidance, equality and diversity, language development or special needs.
  • Upon commencement of employment, staff will be given a period of orientation to the service. All staff will be made aware of inclusive practice within our service and its importance
  • The inclusion policy is reviewed annually by all staff to ensure it remains relevant, effective and appropriate.


New: Parent Issues and Concerns Policy - Initiated September 1st, 2017


The purpose of this policy is to provide a transparent process for parents/guardians, the home child care agency licensee and staff to use when parents/guardians bring forward issues/concerns.


As you know, here at Kids Zone Childcare Centre we strive to provide a high level of quality child care that suits the needs of the individual child and family. During the time that you are a customer with Kids Zone there may be times that you have concerns or questions regarding our care or practices. If this is the case we would like to have the opportunity to discuss your concerns/issues and correct the situation as soon as possible. As supported by our program statement, we support positive and responsive interactions among the children, parents/guardians, child care providers and staff, and foster the engagement of and ongoing communication with parents/guardians about the program and their children.


Please be aware of our policy below that can help us streamline your feedback/concern, provide a solution and in turn improve our level of care to all children.

All issues and concerns raised by parents/guardians are taken seriously by staff or Management and will be addressed. Every effort will be made to address and resolve issues and concerns to the satisfaction of all parties and as quickly as possible.

Issues/concerns may be brought forward verbally or in writing. Responses and outcomes will be provided verbally, or in writing upon request. The level of detail provided to the parent/guardian will respect and maintain the confidentiality of all parties involved.

An initial response to an issue or concern will be provided to parents/guardians within 1 business day(s). The person who raised the issue/concern will be kept informed throughout the resolution process.

Investigations of issues and concerns will be fair, impartial and respectful to parties involved


Every issue and concern will be treated confidentially and every effort will be made to protect the privacy of parents/guardians, children, home child care providers, other persons in the home child care premises, staff, students and volunteers, except when information must be disclosed for legal reasons (e.g. to the Ministry of Education, College of Early Childhood Educators, law enforcement authorities or a Children’s Aid Society).


Our agency maintains high standards for positive interaction, communication and role-modeling for children. Harassment and discrimination will therefore not be tolerated from any party.

If at any point a parent/guardian, home child care provider and/or staff feels uncomfortable, threatened, abused or belittled, they may immediately end the conversation and report the situation to the home child care agency head office. Please note if there are any concerns of the conduct of any parent or guardian management reserves the right to issue either a warning letter or to remove the family without warning from the centre if the concern/actions were seen as significant.

Concerns about the Suspected Abuse or Neglect of a child

Everyone, including members of the public and professionals who work closely with children, is required by law to report suspected cases of child abuse or neglect. 

If a parent/guardian expresses concerns that a child is being abused or neglected, the parent will be advised to contact the local Children’s Aid Society (CAS) directly.

Persons who become aware of such concerns are also responsible for reporting this information to CAS as per the “Duty to Report” requirement under the Child and Family Services Act





For more information, visit




Procedure: Option #1 Discuss with classroom teacher directly

If a parent should have an issue or concern that they would like to have addressed they are welcome to discuss directly with any one of the child’s teachers at any time.

If the parent has discussed with the teacher directly the teacher will:


  1. Document the concern/issue that was discussed in the classroom communication book.
  2. If a plan was offered at the time the teacher shall document the steps to be taken by a teacher to solve the problem.
  3. A teacher from that classroom of the issue/concern shall follow up with the child’s parent/guardian regarding the concern 48-96 hours later, documenting in the communication book if the concern is resolved or if ongoing issues remain that will continue to be monitored.
  4. If the issue continues and the teacher is unsure how to resolve the problem, the teacher should bring the concern to the assistant supervisor who can either give ideas on how to resolve the issue and/or she will bring the concern directly to the Supervisor to discuss in the office.
  5. The assistant supervisor should assess if this situation needs to be documented on the compliance documentation form.
  6. If an issue is brought to the office that could not be resolved either the Supervisor or Director will document the concern in our office communication book when informed.
  7. The office will also contact the parent within 24 hrs of learning of the concern to discuss and implement a plan that is mutually agreeable and reasonable to resolve the issue to the best of our abilities.
  8. A management staff will follow up with the family in an agreed amount of time anywhere from 2 to 7 days depending on the need. As well, the management will document the resolve or ongoing monitoring plan of the issue.












Procedure Option #2 Discuss with Management


An issue or concern can also be brought directly to the office by any parent or guardian either by phone call, email or by attending the office at any time during centre hours.

If this issue is brought to the office via any of these avenues the management will:


  1. Listen to the concern/issue.
  2. Involve any other staff in the discussion if necessary or reasonable at the time.
  3. Management will document in the office communication book the issue/concern that was brought forward and how.
  4. Management will identify a plan of action to investigate the situation immediately.
  5. Once management has been able to assess the situation within 24hrs, a management staff will then contact the parent or guardian to discuss the results of the investigation and to discuss the plan of correction if necessary and reasonable. This plan will be documented in the office communication book.
  6. Once the plan for resolution is in place and agreed upon by both the management and the parent/guardian the office will then follow up with the family in an agreed upon time frame depending on need from 1-7 days and document in office communication book. 

Escalation of Issues or Concerns: Where parents/guardians are not satisfied with the response or outcome of an issue or concern, they may escalate the issue or concern verbally or in writing to Management first then if they remain unsatisfied the Ministry of Education. Ministry of Education, Licensed Child Care Help Desk: 1-877-510-5333 or



Issues/concerns related to compliance with requirements set out in the Child Care and Early Years Act., 2014 and Ontario Regulation 137/15 must be reported to the Ministry of Education’s Child Care Quality Assurance and Licensing Branch.



August 2017











Health and Illness Policy


The CCEYA stipulates that, prior to admission each child must have up-to date immunization. Immunization is not required where a parent of a child objects in writing to the immunization on the ground that the immunization conflicts with the sincerely held convictions of the parent’s religion or conscience of a legally qualified medical practitioner gives medical reasons in writing to the operator as to why the child should not be immunized. The Public Health Act requires the exclusion of children who are suffering from communicable diseases. Children with eye discharge, fever, vomiting, or diarrhea will be sent home. The periods of exclusion are as follows:

  • German Measles, Red Measles, Chicken Pox-5 days from onset of rash
  • Mumps- until swelling disappears or 9 days after onset
  • Impetigo- 24-48 hours after prescription treatment has begun
  • Pink Eye-24 hours after prescription treatment has begun
  • Cold- when yellow or green mucous has subsided
  • Influenza- when fever, diarrhea, and /or vomiting have ceased for 24 hours without administration of Tylenol or Advil


Emergencies and the Administration of drugs


It is Kids Zone Childcare Centre’s policy to call 911 during any serious medical emergencies and seek ambulance/paramedic assistance. Staff are certified in Emergency First Aid and CPR, with additional instruction in assisting children with their own medications and must recertify yearly. Your child’s prescribed medications will be administered to him/her as outlined in the medication form completed by you. All medication will be stored away from children. The drug must be in the original container with a pharmacy label, clearly labeled with the child’s name, name of drug, dose to be administered, expiry date, instructions for storage and administration of the drug. Fever reducing medication or cough syrup will be administered only if accompanied by the medication form completed and signed by the parent/guardian and can only be left at the centre for a maximum of 3 days. After a fever is identified a child may be sent home, generally but not limited to a fever greater than 38.3 degrees C (101.0F) in conjunction with other symptoms and as assessed by the administration. They should not return unless the fever has been gone for at least 24 hrs without administration of Advil or Tylenol, nor should a parent give Advil or Tylenol prior to attending daycare when a child has had a fever over night or the prior evening. We have this policy for the health of all children, non-compliance with this policy only can result in more illness for more children, so please be diligent.









These policies are subject to change without notice, this information is meant to be a guideline only.










Safe Sleep and Rest Time Policy


At Kids Zone we believe that all children have individual sleep and rest requirements. Children need a comfortable relaxing environment to enable their bodies to rest. This environment must be safe and well supervised to ensure children are safe, healthy and secure in their environment


Parents will be advised with the following procedures regarding children’s sleep:


  1. Infants under 12 months will always be put to sleep on their backs. If a parent/guardian requests that their child be put to sleep in a position other than on their back, the parent must provide a Physician’s Signed Note that explains how the infant should be put to sleep and the medical reason for this position. This note will be kept in the child’s medical file and all staff will be notified of the infant’s prescribed sleep position.


  1. Depending on their age group, all children are assigned individual cots or cribs (or mats where a director approval has been granted for children 18 months to 5 years old)


  1. In any toddler, preschool or JK/SK room the educator will periodically (every10-15) conduct direct visual checks (DVC’s) of all the children sleeping. Staff will document every 15min a check of all students sleeping on the DVC Sleep Form for Toddlers and Preschoolers. If any distress or unusual behavior is noted, the educator will document what is seen on the form, continue to monitor the child or call for help if necessary.


  1. Parents will be informed of any concerns that may have been noted at sleep time, either verbally at end of day or by phone call depending on level of concern.


  1. During enrollment of a child management staff will discuss sleeping arrangements for that child’s age group and discuss any specific needs of the child and this will be documented on their registration form and provided to the classroom. Parents are also welcome to discuss any changes in sleep requirements with the educators or management staff throughout the child’s enrollment at Kids Zone.


  1. Parents will be informed of any transition between age groups by letter and educators will discuss with parents or parents are welcome to bring any recommendations or needs of the child’s sleeping/resting situation.  







  1. Infants will be placed to sleep on a firm mattress that fits tightly in a crib that meets Consumer Product Safety Commission safety standards. The sheet will fit the mattress snugly.


  1. No toys, stuffed animals, pillows, crib bumpers, positioning devices (unless ordered by a health care provider) in cribs. Cuddly toys allowed for toddlers and preschoolers.


  1. The infant’s head will remain uncovered when he/she sleeps.


  1. When an infant is able to roll from back to side or stomach, the infant will be placed to           sleep on his/her back and if the infant should roll during sleep they will be left in their position if seen as safe.


  1. Sleeping infants will be visually checked every 15 minutes and reported in the Sleeping Monitor checklist. The infant will be observed to verify that the infant’s skin color is normal, and the infant’s chest is rising and falling as she/he breathes. Any observance of any significant changes in the child’s sleep will be communicated to the parents, and will result in adjustments to the Monitor Checklist to fit the child’s needs. Awake infants will have supervised “Tummy Time” to allow for the development of strong back and neck muscles and prevent the development of flat areas on the head.


We reserve the right to make changes to any policies/procedure or fees at any time.



Last Edited March 2017





















September 2017


NEW! Parent Communication System with Kids Zone Childcare Centre


Kids Zone is excited to announce that we have initiated a new mode of communication for our daycare families. To receive our communications you must sign up on our website, details below.


As well our website is now mobile friendly so it is easier to get information whenever and wherever needed.


Information such as closure days, field trip reminders, or illness notices that are in the centre can be sent out to help your family plan or be aware of important dates. In addition you will receive our monthly newsletters and any other communications that may affect the entire centre or an individual room or age group. You will be receiving ALL emails that are sent out. A subject/title and to whom it is directed at will be identified for each email, therefore if it is not relevant to your family you can choose not to read it.


How will this work?


Any parent/guardian of a registered child has the option to register themselves for this program. If each parent individual wishes to receive communications they must EACH set up an account with 2 different email addresses. This new communication process will go live November 1, 2017!


How do I sign up?


You must create a username and password. Sign onto our homepage at and scroll to the bottom. In the bottom left corner you will see “Newsletter Subscribe”, click “Subscribe” and follow the instructions. Once you submit your subscription Kids Zone will verify your identity and approve your subscription. Once approved you will receive a confirmation email. NOTE: ONCE YOU REGISTER, AN EMAIL WILL BE SENT TO YOU TO VERIFY YOUR ACCOUNT. IF YOU DO NOT VERIFY YOUR ACCOUNT BY CLICKING THE REQUIRED LINK FROM THAT EMAIL YOU WILL NOT BE REGISITERED.


Important notes

It is your responsibility to subscribe and to unsubscribe to this program, should you end care at Kids Zone Childcare Centre. Otherwise you will continue to receive all communications as sent to the families. Also please keep an eye on your Junk Mail, our emails could be sent there depending on your settings.








How do I retrieve a forgotten password/username or if I would like to unsubscribe?


If you should lose your password or username you must visit our website and manage this online to retrieve. Please do not call the office as they cannot help you with this situation, it is all system generated and operated.

You must:

  1. Go to main page at
  2. From the top menu bar click “About Kids Zone”
  3. Click “Newsletters”
  4. Click “Login/Logoff”
  5. From that screen you will see options for “forgot your password” & “forgot your username” click the appropriate one
  6. To unsubscribe follow steps 1-3 above and then click “Unsubscribe”




Be sure to have your username and password for the current parent log-in, there you can find valuable information regarding the centre (billing information, medication form, allergy forms, menus, etc).

Note – this username and password are completely different from the newsletter username and password.


If you should lose this instruction page it will be placed there for your convenience or it will be on the parent board outside the office if you wish to take a picture to review at home.